{"id":4242,"date":"2018-08-02T10:15:04","date_gmt":"2018-08-02T14:15:04","guid":{"rendered":"https:\/\/www.ramapo.edu\/hr\/?page_id=4242"},"modified":"2024-04-05T14:44:18","modified_gmt":"2024-04-05T18:44:18","slug":"ldp-library-2021","status":"publish","type":"page","link":"https:\/\/www.ramapo.edu\/poerd\/professional-develpment-and-training\/ldp-library-2021\/","title":{"rendered":"LDP ON DEMAND LEARNING 2024"},"content":{"rendered":"

LDP ON DEMAND LEARNING 2024<\/span><\/p>\n

<\/i><\/i><\/i><\/span>Time Management<\/strong><\/div>
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The ability to recognize, organize, and follow through on your commitments is a critical set of skills, especially when you feel challenged to do more in less time. This 1 hour session will introduce you to techniques and strategies that can be used every day to better manage your time and workflow.<\/p>\n

Time Management Powerpoint<\/a><\/p>\n

Time Management Definition and Skills Handout<\/a><\/p>\n

Time Management Approaches<\/a><\/p>\n

Time Management Life Log<\/a><\/p>\n<\/div><\/div>\n

<\/i><\/i><\/i><\/span>Essentials of Supervision<\/strong><\/div>
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This 1 hour learning session focuses on being an effective supervisor and finding new and better ways to help your team grow to reach the goals of the College.<\/p>\n

Watch Now<\/a> –\u00a0 PASSWORD – VxCKU8qb<\/strong><\/p>\n<\/div><\/div>\n

<\/i><\/i><\/i><\/span>Elevating Customer Service<\/strong><\/div>
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This 1 hour learning session focuses on putting the customer at the center of attention and supporting the “I matter” experience.\u00a0 Learning session covers developing your customer vision, Developing service values and competencies, moving toward service excellence, and assessing the experience making process.<\/p>\n

Watch Now<\/a> –\u00a0 PASSWORD – JhVwT73F<\/strong><\/p>\n<\/div><\/div>\n

<\/i><\/i><\/i><\/span>PAR Training<\/strong><\/div>
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PAR Workshop<\/span><\/p>\n

This 1 hour workshop will cover how to conduct a performance review using the PAR form.\u00a0 This performance assessment tool is used for Civil Service employees.\u00a0 The workshop is open to the Rater (Supervisor) and the Ratee (Employee).<\/p>\n

WATCH NOW Link<\/a> –\u00a0PASSWORD – HsrbEuT3<\/strong><\/p>\n

Sample PAR – Rocky Roadrunner<\/a><\/p>\n<\/div><\/div>\n

<\/i><\/i><\/i><\/span>Communication<\/strong><\/div>
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Effective Communication<\/a><\/p>\n

This workshop covers using the HAIL method of communication.<\/p>\n

WATCH NOW – Password – ShGzKtc3<\/span><\/span><\/p>\n

Effective Remote Team Communication<\/span><\/p>\n

This workshop covers three helpful techniques for working and communicating in a remote team.<\/p>\n

WATCH NOW – Password – 5EnJZdfG<\/a><\/p>\n<\/div><\/div>\n

<\/i><\/i><\/i><\/span>Leadership<\/div>
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Leadership – Tips for Managing Change in Higher Education<\/span><\/strong><\/p>\n

This webinar recording will share 4 foundational tips to successfully manage and lead change.<\/p>\n

Watch Now – <\/a>PASSWORD – xQx7CEaz<\/strong><\/p>\n

CRISIS MANAGEMENT<\/span><\/strong><\/p>\n

Workshop description:<\/b><\/span><\/p>\n

If the global COVID-19 pandemic has taught us anything, it is that none of us can predict what lies ahead. What we can foresee, however, is that as a leader you will likely face other crises in the future.\u00a0<\/span><\/p>\n

In this two part workshop Mark Miller (ASB Adjunct Professor and Entrepreneur-in-Residence\u00a0) will provide you with applicable insights and practical skills for navigating critical moments \u2013 before, during and after a crisis strikes. He will share his hands-on learning journey leading his employees through a crisis and will learn how to communicate effectively in turbulent times, restore trust with key stakeholders, draw meaningful conclusions from previous disruptive events, and prepare for potential future setbacks.<\/span><\/p>\n

Learning outcomes:<\/b><\/span><\/p>\n